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What can we assist you with?

How can we help with your delivery inquiry?

What discount questions can we assist you with?

What product delivery issue did you experience?

Thank you for your recent order. Although we are unable to guarantee specific delivery times, business deliveries are made between 8:00 AM and 5:00 PM and residential deliveries are typically made by 6:00 PM. If the recipient is leaving the delivery location at a certain time, we will make every effort to have the gift delivered before the recipient leaves. To track your order, please visit our website and click the "Track Your Order" link.

The website will ask for your order number and email address. Once that is entered, you may check the status throughout the day. Please note that although our vendors process confirmations in a timely fashion, there may be a delay in the time your order is delivered and when the delivery confirmation email is received. The reason this may occur is due to the driver not sending the confirmations until after they have completed all deliveries and returned to the shop.

Please feel free to contact us with any further questions or concerns by filling out the form below and hitting submit. We are available 24 hours a day, 7 days a week to ensure your complete satisfaction.

While we are unable to guarantee specific delivery times, we will certainly make every effort to accommodate your request. We offer an expedited delivery option available on the website, which will charge an additional fee of $4.99.

If you would like to make a request, with the understanding expedited delivery was not purchased and it is not guaranteed, please feel free to fill out the form below. Please be sure to include the time of delivery you are looking for on the first line and your order information on the following lines and we will do our best to accommodate it for you. Thank you very much.

From You Flowers offers a large selection of flowers and gifts for same day delivery nationwide and internationally, using a network of local florists and vendors. Your order will be hand delivered and arranged in a free vase by one of our preferred local florists in the recipient's area or shipped fresh directly from one of our vendors. Although we are unable to guarantee specific delivery times, business deliveries are usually made by 5:00 PM and residential deliveries are made by 6:00 PM.

If the recipient is leaving the delivery location at a certain time, we will make every effort to have the flowers delivered before the recipient leaves. UPS deliveries are generally delivered anytime between the hours of 9:00 AM and 7:00 PM (and sometimes later) to residences, and by the close of business for commercial addresses. From You Flowers, LLC offers a 100 percent satisfaction guarantee. If you are not satisfied with our service for any reason feel free to contact us.

Please feel free to contact us with any further questions or concerns by filling out the form below and hitting submit. We are available 24 hours a day, 7 days a week to ensure your complete satisfaction. Thank you!

Unfortunately, we are only able to honor one discount per order.

If this didn't resolve your questions and you still need assistance please fill out the below form with your order information and applicable discount code(s) and hit submit. We will ensure that the larger of the two codes is applied for you and we will get back to you once we are able to take a look. Please indicate the discount code(s) in question on the first line along with the requested order information. Thank you!

To apply the discount you are inquiring about, please follow the link provided within the email. The link will redirect you to our website and the discount will automatically be applied to your order.

When you view our products, you will notice two prices. The crossed-out price on the left is the original price with no discount applied. The price on the right in bold is the new price after your discount is applied. A price breakdown will be provided before the order is processed and will show the original price of the arrangement with the total discount amount listed underneath. Please note that we are only able to honor one discount per order. We apologize for any inconvenience.

If this didn't resolve your questions and you still need assistance please fill out the below form and hit submit. We are available 24 hours a day, 7 days a week, and will get back to you promptly. Thank you!

We sincerely apologize for your delivery issue. We will thoroughly investigate what transpired and get back to you with further details. In the meantime, please indicate one of the following so we can complete your order if needed.

Again, please accept our apologies that your order did not arrive as intended. Please provide the details of your order concerns on the first line along with the requested order information.

We will ensure your order is scheduled to be delivered as soon as possible with a complimentary upgrade and note of apology.

We will still research the situation that occurred and get back to you with details. Thank you very much.

Again, please accept our apologies that your order did not arrive as intended. Please provide any feedback or information you would like on the first line along with the requested order information.

Per your request, once we receive this information we will cancel your order and process a full refund.

The funds will be released immediately on our end; however, please allow 1-3 business days for your credit card company to process the refund back into your account. Please let us know if there is anything else we may do to assist you and we hope you keep us in mind for your future floral needs. Thank you, and again, our sincerest apologies.

Again, please accept our apologies that your order did not arrive on time as intended. Please provide any feedback or information you would like on the first line along with the requested order information.

We will still research the situation that occurred and get back to you with details. Thank you, and again, our sincerest apologies.

We sincerely apologize for your delivery issue. We will thoroughly investigate what transpired and get back to you with further details. In the meantime, please indicate one of the following so we can complete your order if needed.

Again, please accept our apologies that your order did not arrive as of yet. Please provide information on the issue with your order on the first line along with the requested order information.

As mentioned, we will thoroughly investigate this situation and will get back to you as soon as possible with our findings. Thank you for contacting us and rest assured, we will get back to you as soon as we have more information. Thank you.

Again, please accept our apologies that your order did not arrive on time as intended. Please provide any feedback or information you would like on the first line along with the requested order information.

We will still research the situation that occurred and get back to you with details. Thank you, and again, our sincerest apologies.

Again, please accept our apologies that your order did not arrive as intended. Please provide any feedback or information you would like on the first line along with the requested order information.

Per your request, once we receive this information we will cancel your order and process a full refund. The funds will be released immediately on our end; however, please allow 1-3 business days for your credit card company to process the refund back into your account. Please let us know if there is anything else we may do to assist you and we hope you keep us in mind for your future floral needs. Thank you, and again, our sincerest apologies.

What product issue are you contacting us about?

What about the product's quality was unsatisfactory?

We sincerely apologize that you are unhappy with the product received and will thoroughly investigate what transpired and get back to you with further details. In the meantime, please indicate one of the following so we can continue working on your order if needed.

Again, please accept our apologies that your order did not arrive as intended. Please provide the details of your order concerns on the first line along with the requested order information.

We will ensure your order is scheduled to be delivered as soon as possible with a complimentary upgrade and note of apology.

We will still research the situation that occurred and get back to you with details. Thank you very much.

Thank you for reaching out and allowing us the opportunity to investigate and remedy these concerns. Please provide information on the issue with your order on the first line along with the requested order information.

We will thoroughly investigate this situation and will get back to you as soon as possible with our findings and in regard to your requested compensation. Thank you again for contacting us and rest assured, we will get back to you as soon as we have more information.

We sincerely apologize that you are unhappy with the product received and will thoroughly investigate what transpired and get back to you with further details. In the meantime, please indicate one of the following so we can continue working on your order if needed.

Again, please accept our apologies that your order did not arrive as intended. Please provide the details of your order concerns on the first line along with the requested order information.

We will ensure your order is scheduled to be delivered as soon as possible with a complimentary upgrade and note of apology.

We will still research the situation that occurred and get back to you with details. Thank you very much.

Thank you for reaching out and allowing us the opportunity to investigate and remedy these concerns. Please provide information on the issue with your order on the first line along with the requested order information.

We will thoroughly investigate this situation and will get back to you as soon as possible with our findings and in regard to your requested compensation. Thank you again for contacting us and rest assured, we will get back to you as soon as we have more information.

Thank you for your reaching out and allowing us the opportunity to investigate your damaged item and remedy these concerns. We sincerely apologize and will absolutely look into what transpired. In the meantime, we are hoping you can indicate one of the following so we can continue working on your order if needed.

Please provide information on the issue with your order on the first line along with the requested order information. We will speak to our florist in the local area right away and get back to you asap. Thank you for contacting us and rest assured, we will get back to promptly. Thank you.

Please provide information on the issue with your order on the first line along with the requested order information. We will speak to our florist in the local area right away and get back to you asap. Thank you for contacting us and rest assured, we will get back to promptly. Thank you.

What about your product's value was unsatisfactory?

We sincerely apologize that you are unhappy with the product received and will thoroughly investigate what transpired and get back to you with further details. In the meantime, please indicate one of the following so we can continue working on your order if needed.

Again, please accept our apologies that your order did not arrive as intended. Please provide the details of your order concerns on the first line along with the requested order information.

We will ensure your order is scheduled to be delivered as soon as possible with a complimentary upgrade and note of apology. We will still research the situation that occurred and get back to you with details. Thank you very much.

Thank you for reaching out and allowing us the opportunity to investigate and remedy these concerns. Please provide information on the issue with your order on the first line along with the requested order information. We will thoroughly investigate this situation and will get back to you as soon as possible with our findings and in regard to your requested compensation. Thank you again for contacting us and rest assured, we will get back to you as soon as we have more information.

We sincerely apologize that you are unhappy with the product received and will thoroughly investigate what transpired and get back to you with further details. In the meantime, please indicate one of the following so we can continue working on your order if needed.

Again, please accept our apologies that your order did not arrive as intended. Please provide the details of your order concerns on the first line along with the requested order information.

We will ensure your order is scheduled to be delivered as soon as possible with a complimentary upgrade and note of apology. We will still research the situation that occurred and get back to you with details. Thank you very much.

Thank you for reaching out and allowing us the opportunity to investigate and remedy these concerns. Please provide information on the issue with your order on the first line along with the requested order information. We will thoroughly investigate this situation and will get back to you as soon as possible with our findings and in regard to your requested compensation. Thank you again for contacting us and rest assured, we will get back to you as soon as we have more information.

Thank you for contacting us in regard to this question. Often times arrangements will arrive in bud form to ensure the freshness and quality of the bouquet. Within 2-4 days, the flowers should bloom and look as beautiful and fresh as the flowers pictured on our website.

If this didn't resolve your questions and you still need assistance please fill out the below form including further information on your order concerns on the first line along with the requested order information. We will get back to you once we are able to take a look for you. Thank you!

Which item was missing from your order?

Thank you for your reaching out and allowing us the opportunity to investigate your missing item and remedy these concerns. We sincerely apologize and will absolutely look into what transpired. In the meantime, we are hoping you can indicate one of the following so we can continue working on your order if needed.

Please provide information on the issue with your order on the first line along with the requested order information. We will speak to our florist in the local area right away and get back to you asap. Thank you for contacting us and rest assured, we will get back to promptly. Thank you.

Please provide information on the issue with your order on the first line along with the requested order information. We will speak to our florist in the local area right away and get back to you asap. Thank you for contacting us and rest assured, we will get back to promptly. Thank you.

Thank you for your reaching out and allowing us the opportunity to investigate your missing item and remedy these concerns. We sincerely apologize and will absolutely look into what transpired. In the meantime, we are hoping you can indicate one of the following so we can continue working on your order if needed.

Please provide information on the issue with your order on the first line along with the requested order information. We will speak to our florist in the local area right away and get back to you asap. Thank you for contacting us and rest assured, we will get back to promptly. Thank you.

Please provide information on the issue with your order on the first line along with the requested order information. We will speak to our florist in the local area right away and get back to you asap. Thank you for contacting us and rest assured, we will get back to promptly. Thank you.

Thank you for your reaching out and allowing us the opportunity to investigate your missing item and remedy these concerns. We sincerely apologize and will absolutely look into what transpired. In the meantime, we are hoping you can indicate one of the following so we can continue working on your order if needed.

Please provide information on the issue with your order on the first line along with the requested order information. We will speak to our florist in the local area right away and get back to you asap. Thank you for contacting us and rest assured, we will get back to promptly. Thank you.

Please provide information on the issue with your order on the first line along with the requested order information. We will speak to our florist in the local area right away and get back to you asap. Thank you for contacting us and rest assured, we will get back to promptly. Thank you.

Thank you for your reaching out and allowing us the opportunity to investigate your missing item and remedy these concerns. We sincerely apologize and will absolutely look into what transpired. In the meantime, we are hoping you can indicate one of the following so we can continue working on your order if needed.

Please provide information on the issue with your order on the first line along with the requested order information. We will speak to our florist in the local area right away and get back to you asap. Thank you for contacting us and rest assured, we will get back to promptly. Thank you.

Please provide information on the issue with your order on the first line along with the requested order information. We will speak to our florist in the local area right away and get back to you asap. Thank you for contacting us and rest assured, we will get back to promptly. Thank you.

Thank you for your reaching out and allowing us the opportunity to investigate your missing item and remedy these concerns. We sincerely apologize and will absolutely look into what transpired. In the meantime, we are hoping you can indicate one of the following so we can continue working on your order if needed.

Please provide information on the issue with your order on the first line along with the requested order information. We will speak to our florist in the local area right away and get back to you asap. Thank you for contacting us and rest assured, we will get back to promptly. Thank you.

Please provide information on the issue with your order on the first line along with the requested order information. We will speak to our florist in the local area right away and get back to you asap. Thank you for contacting us and rest assured, we will get back to promptly. Thank you.

Thank you for your reaching out and allowing us the opportunity to investigate your missing item and remedy these concerns. We sincerely apologize and will absolutely look into what transpired. In the meantime, we are hoping you can indicate one of the following so we can continue working on your order if needed.

Please provide information on the issue with your order on the first line along with the requested order information. We will speak to our florist in the local area right away and get back to you asap. Thank you for contacting us and rest assured, we will get back to promptly. Thank you.

Please provide information on the issue with your order on the first line along with the requested order information. We will speak to our florist in the local area right away and get back to you asap. Thank you for contacting us and rest assured, we will get back to promptly. Thank you.

Thank you for your reaching out and allowing us the opportunity to investigate your missing item and remedy these concerns. We sincerely apologize and will absolutely look into what transpired. In the meantime, we are hoping you can indicate one of the following so we can continue working on your order if needed.

Please provide information on the issue with your order on the first line along with the requested order information. We will speak to our florist in the local area right away and get back to you asap. Thank you for contacting us and rest assured, we will get back to promptly. Thank you.

Please provide information on the issue with your order on the first line along with the requested order information. We will speak to our florist in the local area right away and get back to you asap. Thank you for contacting us and rest assured, we will get back to promptly. Thank you.

Thank you for reaching out and allowing us the opportunity to investigate your missing items and remedy these concerns. We sincerely apologize and will absolutely look into what transpired here. Please provide information on what item(s) were missing from your order on the first line along with the requested order information. We will get back to you once we are able to investigate further. Thank you!

What about the product wasn't as described?

As stated on the website substitutions may be necessary to ensure your arrangement or specialty gift is delivered in a timely manner and depending on availability.

Substitution Policy

Substitutions may be necessary to ensure your arrangement is delivered in a timely manner. The utmost care and attention is given to your order to ensure that it is as similar as possible to the requested item.

Flowers

  • In arrangements of assorted flowers, the colors shown online will be used if at all possible, even if this means substituting other kinds of flowers of equal or greater value.
  • For one-of-a-kind flower arrangements, such as all roses or all lilies, we will make every attempt to match the flower type, but may substitute with another color.
  • If the floral container shown online is not available, a similar container will be used.

Plants

  • For green and blooming plants, similar plants may be substituted of equal or greater value.
  • For one-of-a-kind plants, such as orchids, we will make every attempt to match the plant type, but may substitute with another color.
  • If the plant container shown online is not available, a similar container will be used.

Specialty Gifts

  • Specialty gifts may be substituted with another specialty gift of equal or greater value and of similar theme and category.

Please indicate below whether this resolved your questions and or concerns.

Thank you for your reaching out and allowing us the opportunity to investigate and remedy these concerns. Please provide information on the product you are contacting us about on the first line along with the requested order information. We will thoroughly investigate this situation and will get back to you as soon as possible with our findings as well as with some compensation for the error and inconvenience. Thank you again for contacting us and rest assured, we will get back to you as soon as we have more information.

As stated on the website substitutions may be necessary to ensure your arrangement or specialty gift is delivered in a timely manner and depending on availability.

Substitution Policy

Substitutions may be necessary to ensure your arrangement is delivered in a timely manner. The utmost care and attention is given to your order to ensure that it is as similar as possible to the requested item.

Flowers

  • In arrangements of assorted flowers, the colors shown online will be used if at all possible, even if this means substituting other kinds of flowers of equal or greater value.
  • For one-of-a-kind flower arrangements, such as all roses or all lilies, we will make every attempt to match the flower type, but may substitute with another color.
  • If the floral container shown online is not available, a similar container will be used.

Plants

  • For green and blooming plants, similar plants may be substituted of equal or greater value.
  • For one-of-a-kind plants, such as orchids, we will make every attempt to match the plant type, but may substitute with another color.
  • If the plant container shown online is not available, a similar container will be used.

Specialty Gifts

  • Specialty gifts may be substituted with another specialty gift of equal or greater value and of similar theme and category.

Please indicate below whether this resolved your questions and or concerns.

Thank you for your reaching out and allowing us the opportunity to investigate and remedy these concerns. Please provide information on the product you are contacting us about on the first line along with the requested order information. We will thoroughly investigate this situation and will get back to you as soon as possible with our findings as well as with some compensation for the error and inconvenience. Thank you again for contacting us and rest assured, we will get back to you as soon as we have more information.

As stated on the website substitutions may be necessary to ensure your arrangement or specialty gift is delivered in a timely manner and depending on availability.

Substitution Policy

Substitutions may be necessary to ensure your arrangement is delivered in a timely manner. The utmost care and attention is given to your order to ensure that it is as similar as possible to the requested item.

Flowers

  • In arrangements of assorted flowers, the colors shown online will be used if at all possible, even if this means substituting other kinds of flowers of equal or greater value.
  • For one-of-a-kind flower arrangements, such as all roses or all lilies, we will make every attempt to match the flower type, but may substitute with another color.
  • If the floral container shown online is not available, a similar container will be used.

Plants

  • For green and blooming plants, similar plants may be substituted of equal or greater value.
  • For one-of-a-kind plants, such as orchids, we will make every attempt to match the plant type, but may substitute with another color.
  • If the plant container shown online is not available, a similar container will be used.

Specialty Gifts

  • Specialty gifts may be substituted with another specialty gift of equal or greater value and of similar theme and category.

Please indicate below whether this resolved your questions and or concerns.

Thank you for your reaching out and allowing us the opportunity to investigate and remedy these concerns. Please provide information on the product you are contacting us about on the first line along with the requested order information. We will thoroughly investigate this situation and will get back to you as soon as possible with our findings as well as with some compensation for the error and inconvenience. Thank you again for contacting us and rest assured, we will get back to you as soon as we have more information.

What portion of your order would you like to change?

Please fill out your order information below starting with the desired delivery date for your order on the first line followed by the requested order information. We will change the delivery date on the order as long as it is not already in process/on its way. We will reach out to you once we speak to our florist and let you know if there are any issues making the change. Thank you!

Please fill out your order information below starting with the corrected card message on the first line followed by the requested order information. We will change the card message on the order as long as it is not already in process/on its way. We will reach out to you once we speak to our florist and let you know if there are any issues making the change. Thank you!

Please fill out your order information below starting with the corrected recipient's name on the first line. We will change the recipient's name on the order as long as it is not already in process/on its way. We will reach out to you once we speak to our florist and let you know if there are any issues making the change. Thank you!

Please fill out your order information below and on the first line please indicate the information that should be changed and/or added to your order. We will do our best to make these changes but please understand they are not guaranteed. We will respond once we have received this request to inform you if they are possible, if there are additional costs associated with your requests, and if we need any additional information to complete them. Please note that if the order is already in progress it may be too late to make any changes or alterations but we will do our best. Thank you!

Thank you again for ordering with us!

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    FAQ:

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    Email:

    [email protected]

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    Phone:

    800-838-8853

    CT Address:

    From You Flowers, LLC
    143 Mill Rock Road East
    Old Saybrook, CT 06475

    NY Address:

    From You Flowers, LLC
    483 West 37th Street
    New York, NY 10018

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